How to guide shopping with the welcome service robot in the shopping mall?

E-commerce continues to be hot, leading to customers'desire to buy products in physical stores continues to decline, in addition to rent growth, many Red Sea peers are also problems facing all physical stores.

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To this end, shopping in offline stores, and the "soaring" e-commerce competition, in addition to considering the price, improve the convenience, but also need more intelligent and interesting shopping experience to attract customers. With the improvement of the quality of life, customers' requirements for consumption experience have also begun to rise. Under the fast pace of life, "experience economy" has become the winning way for many real businesses. Nothing is more valuable than unforgettable shopping experience.

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Entering a huge shopping mall, the dazzling array of products will inevitably make people dizzy, sometimes it is difficult to find the products they want in the center of the shelf, dizzy and even lost their direction, and the shopping guide does not know where they are. At this time, if there is a service robot present, the experience may be very different.

How to guide shopping with the welcome service robot in the shopping mall ?

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Through man-machine dialogue, the exhibition hall information or matters needing attention can be fully displayed to you, together with the participation and entertainment of us and robots, resulting in outstanding interaction.

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The big arm and the small arm of the robot can rotate freely to complete the functions of waving and shaking hands, and the bottom walking part can realize the actions of advancing, retreating, turning left and turning right of the robot. Therefore, compared with the traditional manual service, the welcome robot can save labor costs to a large extent. It can also provide smiling service 24 hours a day, which is beyond the reach of traditional staff.

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Welcome robot is a representative kind of service robot. They are equipped with the most advanced computer speech processing system, including natural speech library + professional speech library, which can communicate with visitors without obstacles and provide intelligent and accurate response.

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According to the idea of humanization, the overall planning of the welcome robot mainly applies voice recognition skills, image recognition skills, motor control skills, computer communication skills, SCM application skills, mechanical planning skills, data shaping skills, involving information, machinery, data, aesthetics and other disciplines.

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Greeting robots can save labor costs to a large extent and provide smiling service 24 hours a day, which is impossible for traditional workers . It can also give customers a sense of freshness and intimacy, and improve customer experience.