Intelligent bank robots enter the bank, bringing new experience

With the advent of the digital age, enterprise management not only requires outstanding operation ability, but also customer experience has become an important "battlefield" for enterprise competition. As long as customer experience is constantly improved, it is possible to satisfy customers, so as to obtain customer satisfaction.

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The transformation competition in all walks of life has begun, and is changing from "product-centered" to "customer-centered". As a silver profession, whether it can provide better service for customers and further improve customer experience is very important for its future development and career layout.

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In order to improve the competitiveness of the banking center, AoBo Intelligence entered Guangzhou Rural Commercial Bank with the "Intelligent Bank Solution" to help Guangzhou Rural Commercial Bank continuously upgrade its informatization and technology, truly achieve customer service as the center, and create a new model of "Intelligent Bank".

Intelligent bank robots enter the bank, bringing new experience

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When customers enter Guangzhou Rural Commercial Bank, AoBo Intelligent Service Robot, which is perfectly integrated with the scene and designed with a strong sense of science and technology, will come into view. When customers stop to appreciate, the service robot can interpret bank financial products, preferential activities, related policies, etc., so that customers can unconsciously understand the relevant business of the bank.

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Nowadays, the service of some banks is constrained by the staff's business ability, which can not give customers a thorough satisfaction experience, thus affecting customer satisfaction. AoBo Intelligent Service Robot can carry out accurate voice recognition according to the needs of customers, and accurately convey the bank business processing matters to customers to satisfy the business needs of customers.

Intelligent bank robots enter the bank, bringing new experience

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If in the peak period of business processing, the lobby manager may not be able to take into account the needs of each customer, resulting in customers do not know how to take the number and which window to queue, which will make customers "at a loss".

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AoBo Intelligent Service Robot can give targeted business explanations and number-taking guidance according to the customer's business processing varieties. According to the customer's needs, it can lead to the designated window. After the service is completed, it will take the initiative to return to the original address to greet the next customer and provide customers with "one-stop" heart-to-heart service.

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Although China has achieved remarkable results in epidemic prevention and control, epidemics still occur in various places, and the risks faced are still not careless, while preventing direct touch between people, blocking the transmission chain of the epidemic, can be useful to reduce the situation of interspersed infection.

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Intelligent bank robots enter the bank, bringing new experience

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In Guangzhou Rural Commercial Bank, when a customer visits, AoBo Intelligent Service Robot can provide intelligent services. Through human-computer interaction, it can effectively prevent direct touch between people and reduce the occurrence of interspersed infection.

In the banking scenario, Aobo Intelligence is committed to creating an "intelligent robot + banking scenario" solution that improves customer service experience, adds revenue benefits, and reduces operating costs. It has achieved intellectual promotion for dozens of bank scenarios (including branches) such as China's banks and China Construction Bank, and has been highly recognized and praised by the industry.

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In the future, Aobo Intelligence will continue to increase its investment in scientific and technological innovation resources, and focus on the development of 5G , artificial intelligence and other skills, using scientific and technological methods to help enterprises to upgrade their talents and intelligence, constantly pursuing the ultimate, firmly believing in the strength of science and technology and innovation, refining skills, making good products, and striving to achieve the goal. In order to continuously enrich the function and intrinsic of each use scenario.

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